Sales Policy

Effective Date: February 17, 2025

At LIFETOPIX, we strive to provide our customers with premium, high-quality footwear. To ensure that all of our transactions are conducted smoothly and transparently, we have established the following Sales Policy. By placing an order on our website, you agree to the terms and conditions outlined below.

1. Ordering Process

  • Order Confirmation: Once you have placed an order on LIFETOPIX, you will receive an email confirming your order and payment details. Please ensure that your contact information is accurate to avoid any delays.
  • Product Availability: All products listed on our website are subject to availability. We make every effort to ensure accurate inventory, but in the event an item is out of stock, we will notify you promptly.
  • Order Cancellations: Orders can be canceled within 24 hours of placement. After this period, we may not be able to process cancellations due to the fulfillment process. Please contact us at contact@lifetopix.xyz as soon as possible if you wish to cancel your order.

2. Pricing and Payment

  • Pricing: All prices displayed on our website are in USD and are exclusive of taxes and shipping fees. Prices are subject to change without notice. Any changes in prices will be reflected at the time of checkout.
  • Payment Methods: We accept a wide variety of secure payment methods, including credit cards, debit cards, and PayPal. Your payment will be processed securely via our payment gateway.
  • Sales Tax: Sales tax may apply depending on your location. The applicable tax will be calculated during checkout.

3. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping. Shipping charges will be calculated during the checkout process based on your selected shipping option and delivery address.
  • Processing Time: Orders are processed within 1-3 business days, excluding weekends and public holidays. Once your order has been shipped, you will receive a tracking number.
  • International Shipping: Currently, we only offer shipping to United States addresses. We do not ship to P.O. boxes or international locations.

4. Returns and Exchanges

  • Return Eligibility: We accept returns for most items within 30 days of purchase. Items must be in their original condition and packaging. Custom and personalized products are non-returnable unless defective.
  • Exchanges: If you need a different size, color, or model, you must return the original item and place a new order for the exchange item.
  • Return Shipping Fees: Customers are responsible for return shipping fees, except in cases where the product is defective or damaged.

5. Promotional Offers and Discounts

  • Promotions: From time to time, we may offer discounts or promotional codes. These promotions are subject to specific terms and conditions and may have expiration dates.
  • Discounts: Discounts cannot be applied to previous purchases and cannot be combined with other offers unless otherwise specified.
  • Coupons: Coupons are valid for one-time use only and cannot be exchanged for cash.

6. Product Guarantees

  • Quality Assurance: We stand behind the quality of our products. If you receive a defective or damaged product, please contact us immediately, and we will arrange for a return or exchange.
  • Warranty: All products come with a limited warranty. The warranty covers manufacturing defects but does not cover damage caused by misuse or normal wear and tear.

7. Privacy and Security

  • Data Protection: We take your privacy seriously. All personal information you provide during the purchasing process is protected by secure encryption. Please refer to our Privacy Policy for more details.
  • Payment Security: All transactions on our website are processed through secure, trusted payment gateways to ensure the safety of your financial information.

8. Customer Support

If you have any questions or concerns regarding your order or our products, our customer support team is available to assist you. Please contact us at:

Email:
contact@lifetopix.xyz

Phone:
847-928-4957

Address:
4073 Oak Avenue,
Saint Louis, Missouri,
United States

Website:
https://lifetopix.xyz/